COVID 19 VIRUS UPDATE
STATUS GREEN. All our orders are being packed and despatched on schedule with NO CONTACT DELIVERY, all phone calls and emails are being answered swiftly, but customers may possibly experience some delays in deliveries due to the shortage of drivers in some areas.
We use one of the UK's largest courier company APC Couriers to deliver your wine gifts. We are NOT affected, by any delays in the Royal Mail System.
We offer a next day delivery service costing £7.99 per order. Orders must be received by 15:20 to go out on this service. If you provide a mobile telephone number our couriers will text you with an estimated delivery time.
Orders over £89.98 that do not require next day delivery, will be shipped free of charge within five working days or on any date of your choice. Orders under £89.97 will incur a £6.99 delivery charge.
We can ship same day to areas in Greater London and the South of England. Please phone 020 8746 7771 for a quote.
Our couriers deliver Monday to Friday 0800 - 1830, excluding bank holidays, plus we offer premium Saturday deliveries either before noon or on an all day service. We do not ship on Bank Holidays or Saturday and Sundays.
Please enter a delivery address that will have someone available to receive the gift between these times.
You will receive an e mail confirming that the order has been shipped with tracking information and another when the order has been received stating when it was delivered and who signed for it. If you provide a mobile number we will text you with a delivery slot early in the morning on the day of your delivery.
Next day orders placed on:
Monday before 16:20 are delivered on Tuesday.
Monday after 16:20 are delivered on Wednesday.
Tuesday before 16:20 are delivered on Wednesday.
Tuesday after 16:20 are delivered on Thursday.
Wednesday before 16:20 are delivered on Thursday.
Wednesday after 16:20 are delivered on Friday.
Thursday before 16:20 are delivered on Friday.
Thursday after 16:20 are delivered on Monday.
Friday before 16:20 are delivered on Monday.
Friday after 16:20 are delivered on Tuesday.
Saturday and Sunday are delivered on Tuesday.
We can send overseas and the price (normally £19.99 per bottle) varies depending on the destination. When you go through the checkout you will be asked for the delivery country and it will then update the shipping charges. We ship all international orders in polystrene containers. We cannot by law ship alcohol to certain countries. Shipping charges vary and we will make an additional charge if more than one bottle is shipped. Please call 020 8746 7771 for further details.
Please note that, in order to protect your precious wine, all our international shipments are packed in polystyrene containers rather than wooden boxes.
We use the Royal Mail Airsure service to send goods abroad. All goods are fully insured, but the five working day service is not a guaranteed service.
NEXT DAY SERVICE EXCLUSIONS:
It is not possible to deliver on a next day service to the following postcodes:
IV, KW, AB, PA40, PH26+ and Scottish Islands, BT postcodes and Ireland.
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Helpline:020 8746 7771